Privacy Policy

Your privacy is very important to us at McAuley Law. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or otherwise interact with us. By using our website or services, you consent to the practices described in this Policy. If you do not agree with our policies and practices, please do not use our website.

1. Introduction

At McAuley Law, we are committed to protecting your privacy in accordance with applicable law. This Policy explains:

• How we collect personal information from you.
• The purposes for which we use your information.
• How we safeguard and store your information.
• The circumstances under which we may disclose your information.
• Your rights regarding your personal information.

2. Information We Collect

We may collect personal information directly from you, through your interactions with our website, or from third-party sources. The types of personal data we may collect include:

• Contact Details: Name, email address, phone number, postal or residential address.
• Demographic Data: IP address, browser type, and usage data such as pages visited, date and time of visits, and referrals.
• Communications: Contents of email messages or contact forms, including any information you provide in correspondence.
• Sensitive Information: With your explicit consent, we may collect and use sensitive information (such as health information) when necessary to assist you with your enquiry or to assess your claim.
• Other Information: Data provided via online forms, surveys, or other interactions, which may include feedback or other inquiries.

We do not collect personal information unless you voluntarily provide it to us or otherwise consent to its collection.

3. Use of Cookies and Similar Technologies

Our website uses cookies, web beacons, and server log files to collect information about your visit. For example:

• Cookies: A cookie is a small text file stored on your device that often includes an anonymous unique identifier. Cookies allow us to recognize your browser and remember your preferences, enabling us to enhance your browsing experience.
• Server Logs & IP Addresses: We automatically record technical data such as your IP address, browser type, pages visited, and referral information. This information assists us in monitoring, analyzing, and improving our website and services.

You can configure your browser settings to refuse cookies; however, this may limit your ability to use certain features of our website.

4. How We Use Your Information

We use the personal information we collect for purposes that include:

• Providing and Improving Our Services: Administering your enquiries, communications, and legal services.
• Customer Service and Administration: Managing client accounts, processing payments or invoices, and conducting business operations.
• Marketing and Business Development: Sending you information about our services, updates, or promotions (from which you may opt out).
• Website Optimization: Analyzing website usage and trends to improve our website's design and functionality.
• Legal Compliance: Meeting our legal obligations, and protecting our legal rights or those of our clients in the event of disputes.

We do not sell or rent your personal information to third parties. Any sharing of your information with third parties will be done only as necessary to fulfill the purposes outlined above, or as required by law.

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• With Service Providers: To trusted third-party vendors and service providers who assist us in operating our website, providing services, processing payments, or administering our business. These parties are contractually obligated to keep your information secure and confidential.
• For Legal Compliance: When disclosure is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.
• Business Transfers: In the event of a sale, merger, or change of control of McAuley Law, relevant customer information may be transferred as part of the transaction.

6. Data Security and Retention

We take reasonable steps to safeguard your personal information from misuse, loss, unauthorized access, modification, or disclosure. Specific security measures include:

• Encryption: Where possible, data transmitted via our website is encrypted using Secure Sockets Layer (SSL) technology.
• Access Controls: Access to your personal information is restricted to those employees or third-party service providers who require it in order to fulfill their job responsibilities.
• Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law (for example, retaining legal files for a minimum of seven years). Once your information is no longer required, we will take reasonable steps to delete or anonymize it.

7. International Transfers

In some instances, your personal information may be stored or processed by third-party service providers located outside of your country. When this occurs, we ensure that appropriate safeguards are in place to secure your data in line with applicable international standards.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding the personal information we hold about you:

• Access: Request a copy of the information we hold about you.
• Correction: Request that we update or correct any inaccuracies.
• Deletion: Request that we delete your personal information (subject to our legal obligations).
• Restriction: Request that we restrict the processing of your personal information in certain circumstances.
• Objection: Object to the processing of your personal information where we rely on our legitimate interests.
• Withdrawal of Consent: Withdraw your consent at any time where processing is based on your consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. Any changes will be effective immediately upon posting on our website, and your continued use of the website signifies your acceptance of the updated terms. We encourage you to review this Policy periodically.

10. Contact Information

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact our Privacy Officer at:

• Email: admin@mcauleylaw.com.au
• Postal Address: 1/19 Felix Street, Lutwyche Qld 4030

We will respond to your query as promptly as possible.